Forums/Táve 2/Booking Clients

Modifying Existing Sales Order (Quote)

Jason Pirkey
posted this on July 16, 2010 12:18 am

Problem

So what do you do if you need to add another item to a Sales Order (an already booked Quote)

Solution

We don't allow modification of the Sales Order since this is sort of like a contract between you and your client.  So there are two different ways to do this:

Solution 1: Create a new quote for just the item you are adding

Here the customer has a Sales Order with a Sample Album for $1300.  The customer wants to add a $70 print.

Here is the Job Overview before with the existing Sales Order:

Modifying_Existing_Order_-_Screenshot_2.png

 

Now we are going to create a New Quote and add the Print to that quote.

Modifying_Existing_Order_-_Screenshot_3.png

 

At this point you can either click on "Client Accepted; Book it!" or have your client go to Client Access to approve and pay for the quote.  Your financials section will now look like this after booking:

Modifying_Existing_Order_-_Screenshot_4.png

 

Solution 2: Create a new all-encompassing single quote

Here the customer has a Sales Order with a Sample Album for $1300.  The customer wants to add a $70 print.

This is the original Job Overview, showing the existing $1300 Sales Order.

Modifying Existing Order - Screenshot 2.png

 

We are now going to Void this order by click on the red 'x' next to printer icon for this Order.

Modifying_Existing_Order_-_Screenshot_5.png

 

So now we have the voided order, we are going to copy the Voided Order by click on the two rectangles icon (blue and white).  This will create a new Quote.

 

Modifying_Existing_Order_-_Screenshot_6.png

 

Now we are going to edit this new Quote to add the $70 Print to it:

 

Modifying_Existing_Order_-_Screenshot_7.png

 

Now, again, you can either "Client Accepted; Book it!" or send your client to Client Access to approve the quote and pay for it.  After booking your financials section will look like this.

 

Modifying_Existing_Order_-_Screenshot_8.png

 

So we show that we had a previous order and the newly created order with both items. 

 

Comments

User photo
David DuPuy
I a get it. Seems like a clunky way to do it. I could be wrong, Hmmm....
April 11, 2011 10:09 pm.
User photo
Jason Pirkey
Beta Testers

Hey David,

We do plan on adding a tool to help in this revision process so it doesn't take as many steps, but the result will be the same.

April 11, 2011 11:15 pm.